Verified Home Service Ratings and Reviews

Transparency is the cornerstone of a reliable home service marketplace. Our ratings system is designed to provide an unbiased look at the performance of cleaning companies through the eyes of actual customers who have used their services.

Punctuality

How often the service arrives on time and respects the scheduled appointment window.

Attention to Detail

Ratings based on the thoroughness of the clean, including edges, corners, and hidden spots.

Communication

The ease of booking, responsiveness to requests, and clarity of the service agreement.

Value for Money

A comparison of the quality of work delivered against the final price charged.

How Our Rating System Works

We utilize a multi-factor verification process to prevent fake reviews and ensure authenticity. Every rating is tied to a verified service booking, meaning only those who have paid for a service can leave a score. We analyze trends over time to see if a company maintains its quality as it grows or if service levels dip during peak seasons like the spring cleaning rush.

Verified customer testimonials and photo evidence
Weighted averages that prioritize recent reviews
Direct feedback loops for service providers to respond
Categorized scores by room or specific service type